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| It’s
not easy to make your brand of checking stand out
when every other competitor on the block is yelling,
Free! Yet, that’s exactly the challenge Webster
Bank gave to Dornenburg Group. Webster’s aggressive
goal was to introduce a free checking product that
would double the rate at which the bank acquired
new checking account customers. Our solution was
to start with Webster’s existing branding
elements and build emotional response by adding
new colors, a new product logo, and a new product
tagline. Then, we integrated all these elements
into a coordinated series of banners, signage, collateral,
giveaways and more to make Webster’s brand
of free checking look and feel like the best game
in town. Check out the results: during the campaign’s
initial sales cycle, new accounts came in at almost
2-1/2 times Webster’s normal rate, exceeding
the bank’s goal. The campaign proved so successful,
Webster asked us to extend it to a new target audience:
small businesses. After just two months, account
openings from that market also doubled. |
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